Privacy Policy


BrainPOP UK ltd and all BrainPOP products and services strictly adhere to the goals and guidelines put forth by regulatory oversight such as:

  • Child Exploitation and Online Protection Centre (CEOP – UK);
  • Good Practice Guidance for the Moderation of Interactive Services for Children – UK Home Office;
  • the Children's Online Privacy Protection Act of 1998 (COPPA - USA);
  • the Center for Media Education (CME - USA); 
  • the Children's Advertising Review Unit (CARU) of the Council of Better Business Bureaux – USA; and
  • any other organisations that provide for or advise as to online safety and privacy for children, households, parents and schools (“Users”).

BrainPOP UK recognises that privacy and online safety are important issues, so we design and operate our technology and services with our Users’ protection and privacy foremost in mind. This Privacy Policy outlines the types of information we gather when Users access BrainPOP's technology and services, as well as some of the steps we take to safeguard it.

Data collection

BrainPOP UK products do not automatically collect any personally identifying information. Our software products do not have the ability automatically to collect or monitor personally-identifiable information nor can they deliver software or computer code to Users’ machines. Therefore BrainPOP products and services cannot serve as a delivery platform for Spyware, Adware or malicious programs of any kind. 

BrainPOP products and services collects limited usage information in connection with User logins and passwords in order to assess simultaneous use with respect to subscription limits. This information is kept strictly confidential and is never shared internally with non-essential staff and is never shared or sold to third-parties.

As part of our subscription and registration process, Users are asked voluntarily to submit limited personal information in order to create an account (typically name, contact details, email address, phone number, payment information, and unique password). BrainPOP UK ltd will use that information only to provide the service and will never sell or license the information to third parties. When we ask for information in connection with services for which Users register, we will always inform them about the types of information we collect and how we use it.

Where payment is processed via credit card, credit card numbers are not retained on our database.

Further, BrainPOP UK ltd will never sell or market directly to minors and will always seek parental or teacher consent whenever a child attempts to purchase a BrainPOP product or provide personally-identifiable information to the company.

Information collected automatically:

BrainPOP products and services automatically receive and record information on our server logs from a user’s browser, including the user’s IP address. In addition, we use IP addresses to maintain a user’s session and we do not store them after the user’s session is over. We also do not otherwise combine this information with other PII. 

We also use a standard feature found in browser software, called a "cookie", in order to establish and authenticate user session, enable access to paid content and monitor potential misuse of the accounts. We do not use cookies to collect Personally Identifiable Information nor do we combine such general information with other PII to identify a user. Disabling our cookies will prevent access to paid content and limit some of the features and functionalities of the BrainPOP products and services or app. To learn more about browser cookies, including how to manage or delete them, look in the Tools, Help or similar section of your Web browser, or visit 

We do not collect a user’s web search history across third party websites or search engines. However, if a user navigates to our website via a web search, their web browser may automatically provide us with the web search term they used in order to find our website. Our website does not honour "do not track" signals transmitted by users' web browsers, so we encourage you to visit these links if you would like to opt out of certain tracking: or If you do want to opt out using these tools, you need to opt out separately for each of your devices and for each web browser you use (such as Internet Explorer®, Firefox® or Safari®) on each device. 

Third Parties: We may use a variety of third-party service providers, such as Facebook, or analytics companies. We may allow those providers to place and read their own cookies, electronic images known as web beacons or single-pixel gifs and similar technologies, to help us measure how users interact with our services. Third parties may also collect or receive information from BrainPOP and elsewhere on the internet and use that information to provide measurement services and target ads. This technical information is collected directly and automatically by these third parties. If you want to opt out or third party cookies, you may do so through your browser or services, as mentioned above.

Site Security Practices


The security of Users’ personal information is important to us. When a User enters sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL go to

We follow generally and commercially accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use generally commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Information Sharing

BrainPOP's technology products do not have the ability to collect or monitor a User’s name, physical address, email address, phone number or other sensitive and private information such as passwords, credit card numbers or the like, whether or not they’re stored on User machines.

If BrainPOP UK ltd asks a User to register for an account in connection with our services, BrainPOP UK will request that he or she provide the essential information needed to set up service and communicate with the User – at their option – about improvements or enhancements to the service. BrainPOP UK ltd will use that information only to provide the service and under no circumstances will we sell or license the information to third parties.

Special Offers, Free trials, Updates, and Newsletters

If a User agrees to trial our resources, subscribe to our resources, or sign up to marketing communications, they opt-in to receive communications from BrainPOP. Out of respect for privacy, we provide a simple way to unsubscribe.

Service-Related Announcements: BrainPOP UK ltd will send Users strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send an informational email.


BrainPOP UK ltd reserves the right to disclose your personally identifiable information should it be required by law and, in the rare case, when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process.

Changes to This Policy

BrainPOP UK ltd constantly strives to provide the best products and services. As new products are released and changes to existing products are made, BrainPOP UK ltd reserves the right to amend this Privacy Policy at any time. We expect most changes to be minor, but there may sometimes be changes that are more significant. We will always post any changes to our privacy policy on this page.

Contact Us about Privacy

If you have any questions about this privacy statement, or our software and website practices, please contact us at

Competition Terms and Conditions

These competition terms and conditions shall be binding on you when entering any competition(s) operated by us, our sponsors or any company or website owned or controlled by us.

In addition to these general competition rules, other specific terms and conditions may also apply to a particular competition.

Competitions are open to all UK residents and all age groups, except where stated in any specific competition rules, and except for employees of BrainPOP UK ltd and any company associated to the specific competition, their families, or anyone else who is professionally associated with the competition.

BrainPOP UK ltd assumes that by using the website and entering the Competition you are aged 18 or over or, if you are under 18, that your parents, teacher, or legal guardian, have consented to your entry into the Competition and these Rules. If a Competition is only open to a certain age group (e.g. 18 and over), this will be set out in the Competition Notice and BrainPOP UK ltdassumes that by entering the Competition you are the appropriate age to enter.

Only one entry per person is permitted, unless otherwise stated. Automated entries will be invalidated, including multiple entries from the same IP.

The closing date is as specified in the relevant competition. This will always be a time and date in the UK. Where a time is not given, the closing time will be 23.59 GMT on the relevant day.

Proof of sending post/email/SMS, making a phone call or completing an online entry, is not proof of our receipt of your entry. No responsibility can be accepted for entries that are lost, delayed or damaged.

All entries must be received by the closing date specified in the individual promotion/competition rules. All eligible entries received by the closing date have an equal chance of winning. Entries not submitted in accordance with the rules or incomplete or illegible entries will be disqualified.

Competitions are open to customers and non-customers. Any draw will take place on the date stated in the individual competition rules and winners will be formally notified (by email, post or phone) within 21 days of the closing date. Full details of the prize will be given upon notification. Prizes must be claimed on or before the date stated in the individual competition rules.

Any prize will be awarded to the first valid entry drawn at random by an independent, supervised individual. The decision is final and no correspondence will be entered into by BrainPOP UK ltd in relation to that decision.

Any prize is as specified in the individual competition rules. No alternative prizes may be requested although BrainPOP UK ltd reserves the right to alter arrangements or prizes should this be unavoidable. There is no cash alternative and prizes cannot be transferred to any other person.

BrainPOP UK ltd will not be liable for any damage, loss or disappointment suffered by any person taking part or not being able to take part in a competition.

It is a condition of entry that any winner consents to their name to be published on the website for at least 14 days after the closing date. No responsibility is accepted for inaccurate prize details supplied by sponsors.

In the event of unforeseen circumstances the promoter reserves the right to alter, amend or foreclose the competition without prior notice.

Use of false name or address, e.g. name by which the entrant is not usually known, will disqualify them from receiving any prize. BrainPOP UK ltd reserves the right to oblige any potential winner to provide documentary proof of their identity and address as directed by BrainPOP UK before such person may claim their prize.

We will keep your personal details for a reasonable time so that we can send you any prize that you have won, to verify that these rules have been complied with, and for accounting purposes. We may pass your details on to our service providers and agents for the purposes of sending you the prize on our behalf.

These rules are governed by English law.

To be entered into a BrainPOP UK ltd competition, entrants must complete their details in the manner specified for each competition. Your entry is valid provided you give us your contact details.

We reserve the right to amend these rules at any time. By entering any competition all participants will be deemed to have accepted and be bound by the rules and by any other requirements set out in the competition material.

The competition promoter is BrainPOP UK ltd, registered office: Unit 20 Kings Meadow, Osney Mead, Oxford, OX2 0DP. Registered number 06542669. Enquiries relating to the competition (including enquiries about the name of the eventual winner or the personal data collected about you as a result of your entry) should be sent to BrainPOP UK at the above address.

Winners may be requested to take part in promotional activity and BrainPOP UK ltd reserves the right to use the names and addresses of winners, their photographs and audio and/or visual recordings of them in any publicity.

Any personal data relating to entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the individual’s prior consent. Data relating to entrants will be retained by BrainPOP UK for a reasonable period after the Competition closes to assist BrainPOP UK to operate competitions in a consistent manner and to deal with any queries on the Competition.

You can contact us in relation to any Competition by emailing